Shipping policy
Shipping Policy
Thank you for shopping at Velurx. We ship worldwide and work with trusted international suppliers to deliver your orders.
Processing Time All orders are processed within 1–3 business days after payment confirmation.
Shipping Times Delivery times vary by destination:
- 🇺🇸 USA: 7–15 business days
- 🇬🇧 UK: 8–15 business days
- 🇪🇺 Europe: 10–18 business days
- 🇦🇺 Australia: 10–18 business days
- Rest of World: 12–25 business days
Please note: These are estimated times. Delays may occur due to customs clearance or high demand periods.
Shipping Costs We offer free shipping on all orders unless otherwise stated at checkout.
Order Tracking Once your order is shipped, you will receive a tracking number via email. You can use this to track your package online.
Customs & Duties International orders may be subject to customs fees or import duties depending on your country. These charges are the responsibility of the customer and are not included in our prices.
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at velurxstore@gmail.com and we will investigate immediately.
Contact Us For any shipping questions, email us at velurxstore@gmail.com